Online Store Policy

kingmakers academy (http://kingmakers.academy) published on 01.11.2019

General provisions – §1.

  1. The Kingmakers.Academy store available at http://kingmakers.academy (hereinafter referred to as “Kingmakers.Academy”) is run by Kingmakers Sp. z o.o. with its registered office in Warsaw at Jerozolimskie 93 Avenue, entered into the Register of Entrepreneurs in the National Court Register kept by the District Court for the capital city of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under KRS 0000709298, NIP: 5213806327, REGON: 368996320 (hereinafter referred to as “Kingmakers™” or “Seller”)
  2. Kingmakers.Academy online store offers various services, in particular: Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses as well as Products, including: books, calendars, notebooks, t-shirts, bags, cards, games etc. Kingmakers.Academy website also offers newsletter services.
  3. Online Store Policy outlines rules for services provided in the Store.
  4. Clients can contact the Kingmakers.Academy via:
    • the following email address:biuro@kingmakers.pl;
    • contact forms available on the Kingmakers.Academy website;
    • phone, available Mon-Fri 10:00 – 16:00
    • traditional mail sent to the Kingmakers™ Office address.

Definitions – §2.

For the purposes of this Policy, the following terms are used:

  1. StoreKingmakers.Academy online store, operating at http://kingmakers.academy
  2. User – an individual with full legal capacity, legal entity or an unincorporated organizational unit, who makes a purchase and uses the services provided by the Store.
  3. Consumer – an individual making a purchase in the Store not directly related to his business or professional activity (in accordance with Article 221 of the Civil Code) and using the services provided by the Seller. All regulations pertaining to the User also apply to the Consumer, unless otherwise stated in the Policy.
  4. Seller – Kingmakers Sp. z o.o. with its registered office in Warsaw at Jerozolimskie 93 Avenue, entered into the Register of Entrepreneurs in the National Court Register kept by the District Court for the capital city of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under KRS 0000709298, NIP: 5213806327, REGON: 368996320 (hereinafter referred to as “Kingmakers™”).
  5. Agreement – a contract for the provision of services in accordance with the Policy between the Seller and the User with its content outlined in the Policy.
  6. Product – products offered in the Store’s assortment, e.g. books, calendars, notebooks, t-shirts, bags, cards, games which the User may purchase from the Seller via the Store.
  7. Programs – the service consisting of conducting coaching, mentoring and training programs as described in the Store by the Seller, which the User can buy from the Seller via the Store.
  8. Specialization courses – the service consisting of conducting coaching, mentoring and training specialization courses as described in the Store by the Seller, which the User can buy from the Seller via the Store.
  9. Masterclasses – the service consisting of conducting coaching, mentoring and training masterclasses as described in the Store by the Seller, which the User can buy from the Seller via the Store.
  10. Online courses – a service provided electronically by the Seller to the User under the Agreement, consisting of access to electronic multimedia materials in the form of lectures and coaching, mentoring and training articles as described in the Store, which the User can buy from the Seller via the Store.
  11. Policy – this policy.
  12. Business day – Monday to Friday, excluding public holidays.
  13. Newsletter – service based on sending emails containing information about the Seller’s offer to the User’s email address, which he provided willingly.
  14. Subscription – a fee for using a service which is provided electronically, paid by the User.
  15. License – a time in which the User has access and can use the chosen service provided electronically, after paying the fee in the Store.

Retail – general provisions – §3.

  1. To use the services of the Seller’s Store, the User should use an ICT system that meets the following criteria:
    • a computer or other electronic device that has a connection to the Internet,
    • web browser which supports cookies,
    • an email address,
    • Microsoft Windows XP or higher,
    • web browser Internet Explorer 9.0 or higher or Firefox 4 or higher,
    • Enabled cookies and JavaScript support,
    • Adobe Flash Player 9.0 or higher.
  2. The use of our services is also possible while using other operating systems and web browsers than those indicated, however, due to technological reasons, we take no responsibility in case of any difficulties present while using our services.
  3. Sales via the Store take place 24/7 during the whole year, which does not exclude the possibility of temporary sales shutdown due to technical reasons.
  4. Sales are made to registered (logged in) and unregistered (without logging in) users, excluding Online Courses where the registration in required.
  5. The parties to the sales contract concluded through the Store are the Seller (Kingmakers™) and the User.
  6. The provision of services within the Kingmakers.Academy has no time limit.
  7. The User has the right to terminate the contract concluded with the Seller for the use of Kingmakers.Academy, at any time, by clicking the “Delete Account” button in the User’s account after logging in, in the “Edit Your Data” tab. The above does not apply to situations in which the Seller is in the process of completing an order placed by the User. In such a case, the effect of termination of the contract will occur upon completion of the contract. Upon deleting the account, the User’s personal data are further processed on the basis of art. 70 § 1 of the Tax Code, i.e. 5 years from the end of the calendar year in which the service or product was purchased. If the User has not made any purchase or the period indicated in the subscription has expired, the data assigned to the account will be deleted.
  8. To register at Kingmakers.Academy, complete the registration form by providing the following details: email address and password, name, phone number, home address or company name and registration address. A message will be sent to the User’s email address indicating how to confirm the registration along with other information required by law. Upon confirmation of registration, a contract is concluded between the User and the Seller, the subject of which are the services provided by the Seller, under the conditions set out in the Policy. The conclusion of the contract with the User for the use of Kingmakers.Academy takes place when the User confirms the correctness of his email address. From this moment, the User’s personal data are processed on the basis of art. 6 section 1 letter b of GDPR and in accordance with the Seller’s Privacy Policy.
  9. Conclusion of Agreements without prior registration in Kingmakers.Academy is possible, subject to the remaining provisions of the Policy, provided that the following conditions have been met:
    • correctly completing the electronic online form available on the Kingmakers.Academy website by providing the following data: name, surname, email address, phone number.
    • acceptance of this Policy.
    • reading and accepting the privacy policy or information obligation.
  10. The personal data of the User making a purchase without a prior registration will be processed on the basis of art. 6 section 1 letter b of GDPR for a period not longer than indicated in art. 70 § 1 of the Tax Code.
  11. In case of a legal entity or an unincorporated organizational unit, all activities of this entity in Kingmakers.Academy have to be carried out by a person authorized by the entity to do so and able to exercise all rights and obligations of this entity as a User.
  12. All Products and/or Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses available in the Kingmakers.Academy are brand new, free from physical and legal defects. All Products in the Kingmakers.Academy have been legally introduced to the Polish market.
  13. The prices of Products and/or Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses in the Store are given in polish zlotys and are NET prices, which means that they do not include the tax on goods and services (VAT). Input taxes are listed in the Cart, section “Order Summary”.
  14. An invoice is issued for every Product and/or Program and/or Specialization Course and/or Masterclass and/or Online Course sold.
  15. The prices quoted only include services explicitly indicated in the description of given Program and/or Specialization Course and/or Masterclass and/or Online Course.
  16. While placing an order in the Kingmakers.Academy Store, the User makes a purchase by selecting an option: „Bank Transfer” (payment through traditional bank transfer) or „Blue Media Online Payment System” (payment through online transfer, card).
  17. The User is obliged to pay for the ordered Product and/or Program and/or Specialization Course and/or Masterclass and/or Online Course, including shipping, within 14 days from placing the order, subject to payment on delivery. Otherwise the order will be cancelled by the Seller and the User will be informed about it.
  18. Given prices don’t include the cost of shipping the Product. Ordered Products will be delivered in cooperation with specialized courier services. For more on shipping costs, go to §4 Product sales.
  19. The following payment methods are available:
    • On delivery – payment in cash to the courier. In selected cases the Seller reserves the right to additional phone or email verification of these types of orders.
    • Bank Transfer – a form of payment for Users who prefer traditional bank transfers via logging into their online bank, visiting a bank or a post office. After placing an order, the User receives an email with payment information. As soon as the payment is confirmed, the order is processed, completed and prepared for shipment.
    • Online transfer – payment via the BlueMedia Online Payment System.
    • Cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro

  20. The entity providing online payment services is Blue Media S.A.
  21. Information about Products and/or Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses together with the price on the Store’s pages does not constitute an offer within the meaning of art. 66 § 1 of the Civil Code of April 23, 1964 (Journal of Laws of 1964, No. 16, item 93, as amended; hereinafter: the Civil Code). Information about Products and/or Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses together with the price on the Store’s pages are only an invitation to conclude a contract within the meaning of art. 71 of the Civil Code.
  22. For certain types of assortment available at Kingmakers.Academy, the Seller reserves the right to limit the method of payment by not providing certain payment options referred to in the above paragraph 19 – relevant information in this regard will be included in the description of the Product and/or Program and/or Specialization Course and/or Masterclass and/or Online Course.
  23. The seller issues invoices in electronic form in PDF format. The user receives an electronic invoice to the email address provided when placing the order. The user may at any time express a desire to receive a paper invoice by sending an email to biuro@kingmakers.pl and providing the order number to which the invoice relates.
  24. The personal data provided by the User is collected and processed by the Seller in accordance with applicable law, in particular the General Regulation on the Protection of Personal Data (Journal of Laws EU L 119 of 05.05.2016, p. 1) and in accordance with the principles set out in the Privacy Policy.

Product sales – §4.

  1. The User may purchase the Product(s) by selecting it from the appropriate Store subpage and adding it to the cart (button: BUY).
  2. Then the User can continue shopping or proceed to the purchase (View cart).
  3. After going to the cart, the User may change the number of Products in the Quantity field (after changing, click “Update cart”).
  4. In the cart, the User can also use their discount codes. After entering the code (uppercase and lowercase letters matter), click ‘Apply Coupon’ and then ‘Update Cart’. The rebate code can also be used after going to checkout (“Do You have a coupon?” option at the top of the page).
  5. After checking the order summary, the User can click “Proceed to checkout”.
  6. Then the User selects the purchase options with or without login:
    • Purchase with login requires the User to log in to the previously created account on the Store’s website
    • Purchase without logging in requires the User to complete the form. Mandatory fields are marked with an asterisk (*). At this stage, the User can also create an account in the Store by checking the Register checkbox.
  7. Next, the User chooses the delivery and payment method.
  8. The buyer bears the costs of the chosen method of delivery specified in the Transport Price List indicated in Kingmakers.Academy in the “Types and costs of delivery” tab, which is visible to the Buyer in the shopping cart and calculated before placing the order.
  9. After performing the actions specified in par. 1-8 The User confirms that he has read and accepted the Online Store Policy by checking the box: “I have read and accept the store policy“, and then clicks “Proceed to payment” and is transferred to the order confirmation page.
  10. In order to make a payment in the BlueMedia system (online payment option), the User clicks on the BlueMedia image and is redirected to the Operator’s website.
    After making the payment in the BlueMedia system, the User is transferred to the order confirmation page.
  11. Upon effective payment a sales contract for the Product(s) is concluded between the User and the Seller.
  12. After the purchase, the User will receive an automatic message sent to the User’s email address confirming the order.
  13. Consolidation, security, disclosure and confirmation of essential provisions of the sales contract are made by sending them to the Consumer along with the invoice to the email address provided by the User.

Product shipment – §5.

  1. The product is sent to the address provided on the order form. The Seller will immediately inform the User about an incorrectly completed order form, which makes it impossible to make the shipment or may delay it.
  2. An approximate delivery time is given for each offered Product, which is no more than 30 days from the order confirmation, with the exception of “custom-made” Products, the delivery time of which may be longer, about which the User is informed. The order processing time informs how many business days usually pass from the moment the User confirms the order until the preparation of the ordered product and shipment.
  3. An order for Products with different delivery times is sent after assembling them all. i.e. after the longest period of time stated for the Products ordered.
  4. If the order is divided, individual shipments may be sent at different times, about which the User is notified by email. If the delivery time turns out to be longer than indicated, then the Seller contacts the User to inform about the delay and confirm further willingness to complete the order.
  5. The deadline for you receiving your shipment equals the time it takes to complete the order plus delivery time. In case of payment by bank transfer, the above deadline is extended by the time it takes for the payment to come through, and in case of payment by card, extended by the time of payment authorization. The above does not apply to Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses which are implemented on separate terms.
  6. In a situation where there are huge differences in the time of implementation and delivery of the Products which make up a single order from Kingmakers.Academy, the Seller may decide to split the order into smaller shipments. In case that happens, the shipment cost given to the User while placing an order may change, with the proviso that it will only occur after contacting the User and getting his consent. If the User doesn’t give the said consent, he may withdraw from the Agreement in part or in whole. In case part of the order is cancelled, the delivery costs assigned to the undelivered or reclaimed part of the order will be refunded. The above does not apply to Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses which are implemented on separate terms.
  7. At the moment of delivery and in the presence of the courier, the User must check whether the packaging bears the signs of tampering or damage as well as open the package and check if the Product itself is not damaged.
  8. In case of visible tampering or damage to the packaging and/or the Product itself, the User must draw up an appropriate report with the courier and immediately notify the Seller by writing an email to: biuro@kingmakers.pl. Any claims for refund that lack a written report will not be taken into consideration.

Sale of Programs and/or Specialization Courses and/or Masterclasses – §6.

    1. The User may purchase Programs and/or Specialization Courses and/or Masterclasses by selecting them from the appropriate Store subpage and adding them to the cart (button: BUY).
    2. Then the User can continue shopping or proceed to the purchase (View cart).
    3. After going to the cart, the User may change the number of Programs and/or Specialization Courses and/or Masterclasses in the Quantity field (after changing, click “Update cart”).
    4. In the cart, the User can also use their discount codes. After entering the code (uppercase and lowercase letters matter), click ‘Apply Coupon’ and then ‘Update Cart’. The rebate code can also be used after going to checkout (“Do You have a coupon?” option at the top of the page).
    5. After checking the order summary, the User can click “Proceed to checkout”.
    6. Then the User selects the purchase options with or without login:
      • Purchase with login requires the User to log in to the previously created account on the Store’s website
      • Purchase without logging in requires the User to complete the form. Mandatory fields are marked with an asterisk (*). At this stage, the User can also create an account in the Store by checking the Register checkbox.
    7. Next, the User chooses payment method.
    8. After performing the actions specified in par. 1-7 The User confirms that he has read and accepted the Online Store Policy by checking the box: „I have read and accept the store policy”, and then clicks „Proceed to payment” and is transferred to the order confirmation page.
    9. In order to make a payment in the BlueMedia system (online payment option), the User clicks on the BlueMedia image and is redirected to the Operator’s website.
      After making the payment in the BlueMedia system, the User is transferred to the order confirmation page.
    10. After the purchase, the User will receive an automatic message sent to the User’s email address confirming the order.
    11. Upon payment or the User confirming his participation in the Program and/or Specialization Course and/or Masterclass despite the lack of payment or upon the commencement of the Program and/or Specialization Course and/or Masterclass, a Sales Agreement in concluded between the User and the Seller.
    12. The Seller will confirm or cancel the date of a given Program and/or Specialization Course and/or Masterclass at least 7 days before it starts.
    13. Consolidation, security, disclosure and confirmation of essential provisions of the sales contract are made by sending them to the Consumer along with the invoice to the email address provided by the User.

Resigning from participating in a Program and/or Specialization Course and/or Masterclass – §7.

    1. If the User wants to resign from participating in a Program and/or Specialization Course and/or Masterclass he should notify the Seller by registered letter, fax or email no later than 21 (twenty one) days before the start date.
    2. In case of resigning from participating in a Program and/or Specialization Course and/or Masterclass later than 21 days before the start date, the User is obliged to pay 100% of the price shown on the order form to the Seller.
    3. In case of resigning from participating in a Program and/or Specialization Course and/or Masterclass, the day the resignation form is delivered to the Seller is used to assess if the User fits in the 21-day resignation timeframe.
    4. Absence in the Program and/or Specialization Course and/or Masterclass of the User or a person whom the User has appointed to participate in the Program and/or Specialization Course and/or Masterclass shall be understood as resignation, to which the provisions of these regulations apply. 2.
    5. Under the concluded Agreement, it is possible to report another person’s participation as the User’s substitute at no additional cost.
    6. In case of resigning from participating in a Program and/or Specialization Course and/or Masterclass later than 21 days before the start date or non-attendance, the User can attend the Program and/or Specialization Course and/or Masterclass at another time provided he pays a fee equaling 60% of the cost of the entire Program and/or Course and/or Masterclass.

Change of date or cancellation of a Program and/or Specialization Course and/or Masterclass – §8.

    1. The Seller reserves the right to cancel a Program and/or Specialization Course and/or Masterclass.
    2. In the event of Program and/or Specialization Course and/or Masterclass cancellation, the Seller may set a new date. The User may take part in a Program and/or Specialization Course and/or Masterclass on a new date, in accordance with the rules set out in this Policy, or resign and receive a refund. The User is not entitled to reimbursement of expenses incurred in connection with the planned participation in the Program and/or Specialization Course and/or Masterclass.
    3. The Seller reserves the right to change the Lecturers in case of a chance event and shall inform the User about said change immediately.

Withdrawal from the contract of sale of Products and/or Programs and/or Specialization Courses and/or Masterclasses – §9.

    1. The User who is a Consumer has the right to withdraw from the contract of sale of Products and/or Programs and/or Specialization Courses and/or Masterclasses concluded with the Seller within 14 days from the date on the contract. To exercise the right of withdrawal, the Consumer must inform the Seller of his decision to withdraw from the contract in writing, e.g. a letter sent by post to the address of the Seller’s registered office or by sending an email to: biuro@kingmakers.pl.
    2. The declaration can be submitted on the withdrawal form which can be found on the bottom of the Store Policy page and has been sent to the Consumer with the application form, in accordance with the Act on Consumer Rights.
    3. Along with the declaration referred to in paragraph 1. The seller asks the consumer to send information about the current account number to which the refund should be made.
    4. The Seller shall immediately inform the User that he has received the withdrawal form. Such confirmation is sent to the email address which they User indicated on the withdrawal form.
    5. In the event of withdrawal from the Agreement, the Agreement is considered null and void.
    6. If the Consumer exercises his right to withdraw from the Product sales contract, the Consumer is obliged to return the Product to the Seller immediately, i.e. not later than within 30 days, to the address of the Seller’s registered office. The consumer may also return the Product by handing it over to a person authorized by the Seller, subject to the above deadlines.
    7. The consumer bears the direct cost of returning the Product (shipping costs). Bear in mind to choose such a way so the Product will reach the Seller undamaged.
    8. The Seller does not accept COD shipments.
    9. The Seller shall immediately, no later than within 14 days from receiving the withdrawal from, return the money the Customer paid, with provisions that:
      • The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return that does not involve any costs for him;
      • In the event of Consumer withdrawing from the contract when the Program and/or Specialization Course and/or Masterclass has already started, he is required to pay for the services fulfilled before the withdrawal from the Agreement. The payment amount is calculated in proportion to the scope of the service rendered, taking into account the price agreed in the Agreement.
    10. In accordance with art. 39 of the Act on Consumer Rights, the Consumer doesn’t have the right to withdraw from the contract after the Seller has fully executed the services of a Program and/or Specialization Course and/or Masterclass. The consumer will be informed before the service starts that he will lose the right to withdraw from the Agreement after the Seller provides the service.
    11. The above does not apply to Subscriptions for On-line Courses, which withdrawal regulations are contained in §12.

Complaints regarding the sale of Products and/or Programs and/or Specialization Courses and/or Masterclasses – §10.

    1. The Seller is obliged to provide Products and/or services of the Programs and/or Specialization Courses and/or Masterclass free from defects.
    2. The Seller is responsible for the defects of Products and/or services of the Programs and/or Specialization Courses and/or Masterclass on the basis of applicable law. In the case of non-consumer sales, the provisions on warranty contained in the Civil Code are excluded.
    3. The User may submit complaints regarding the Products purchased, the service performed and/or the service of Programs and/or Specialization Courses and/or Masterclass or the purchasing process itself.
    4. Complaints may be submitted by email to biuro@kingmakers.pl or in writing to the Seller’s address provided in the top part of the Policy.
    5. A correctly submitted complaint should contain at least:
      • data enabling the User’s identification: name, surname, address, email address,
      • date of the order that is the basis for the complaint,
      • order number,
      • invoice number,
      • subject of the complaint, indicating the User’s request,
      • all circumstances justifying the complaint,
    6. If the data or information provided in the complaint need to be supplemented, before considering the complaint, the Seller shall ask the person submitting the complaint to supplement it with the indicated information, under pain of not handling the complaint.
    7. The Seller will respond to the complaint within 14 days of receiving it.
    8. The response to the complaint is sent to the email address assigned to the account of User. In justified cases, the Seller may send a reply to another email address indicated by the User or to his address by post.
    9. Selected Products have a manufacturer’s, importer’s or Seller’s warranty in Poland. The time and conditions of warranty for each Product appear in its description on the Seller’s pages. Detailed conditions for the implementation of the guarantee are set out in the guarantee card issued by the guarantor. Some of the Products have guarantees implemented directly by authorized service centers of the manufacturers. The exact addresses of service centers are on the warranty cards attached to the Products and on the websites of manufacturers. The warranty on the sold Product does not exclude, limit or suspend the User’s rights arising from the warranty for Product defects.
    10. If the User wishes to exercise his rights as part of the warranty granted by the Product manufacturer, the User may send an email to: biuro@kingmakers.pl. The Seller will provide the User with feedback on the method and procedure for considering the warranty. The Seller will respond to the User’s requests within 14 business days from the moment the Product’s defect is reported.
    11. If the delivered Product has defects, the User has the right to demand a price reduction or withdraw from the contract, unless the Seller immediately and without undue inconvenience to the User replaces the defective product with a product free from defects or removes the defect. This limitation does not apply if the product has already been replaced or repaired by the Seller or the Seller has not replaced the Product with a product free from defects, or has not removed this defect.
    12. If the Product sold has a defect, the User may request replacement of the Product with a non-defective one or removal of the defect. The Seller is obliged to replace the defective Product with a Product free of defects or remove the defect within a reasonable time without undue inconvenience to the User. The Seller may refuse to satisfy the User’s request if bringing the faulty Product into conformity with the Agreement in the manner chosen by the User is impossible or would require excessive costs compared to the other possible ways of bringing it into conformity with the Agreement.
    13. In each of the above cases, when the fulfillment of the User’s requests involves the delivery of a new or repaired Product, all delivery costs shall be borne by the Seller. In order to send back the purchased Product, the User should enter the purchase price of the Product which he is returning in the “declared value” field (or equivalent) in the consignment note. This amount constitutes the declared insurance value.

Sale of Online Courses – §11.

    1. The User may purchase an Online Course Subscriptionby prepaying the needed amount of money by selecting the service from the appropriate Store subpage and adding it to the cart (button: BUY).
    2. Then the User can continue shopping or proceed to the purchase (View cart).
    3. After going to the cart, the User may change the number of Subscriptions for Online Courses in the Quantity field (after changing, click “Update basket”).
    4. In the cart, the User can also use their discount codes. After entering the code (uppercase and lowercase letters matter), click ‘Apply Coupon’ and then ‘Update Cart’. The rebate code can also be used after going to checkout (“Do You have a coupon?” option at the top of the page).
    5. After checking the order summary, the User can click “Proceed to checkout”.
    6. Then the User selects the purchase option:
      • Using a previously created account.
      • Creating a new account, by clicking the Register checkbox and filling in a required form.
    7. Next, the User chooses payment method.
    8. After performing the actions specified in par. 1-7 The User confirms that he has read and accepted the Online Store Policy by checking the box: „I have read and accept the store policy”, and then clicks „Proceed to payment” and is transferred to the order confirmation page.
    9. In order to make a payment in the BlueMedia system (online payment option), the User clicks on the BlueMedia image and is redirected to the Operator’s website. After making the payment in the BlueMedia system, the User is transferred to the order confirmation page.
    10. After the purchase, the User will receive an automatic message sent to the User’s email address confirming the order.
    11. Consolidation, security, disclosure and confirmation of essential provisions of the sales contract are made by sending them to the Consumer along with the invoice to the email address provided by the User.
    12. Only a person who has completed the registration form, defined the unique User name and access password, given an active email account that he uses for correspondence, accepted this Policy and paid the Subscription for the Service can be the User of the Online Course service.
    13. The Online Course service will be activated by the Seller within 24 hours of receiving the payment.
    14. License – period of time the User has access to an Online Course, counted from the first time he logs in.
    15. Information on license activation as well as the license expiry date is sent to the User’s email address which he provided during registration.
    16. License validity (period of time the User has access to Online Courses) is counted in days, starting from the date the User first logs in to a given Online Course – up to and including the last day of the period of validity of the given license (up to the same time in which the first login took place).
    17. Services provided by the Seller are intended solely for the Users’ private use and may not be used in part or in full for any other purposes.
    18. The Seller declares that he grants the User a non-exclusive License, limited by the period of Subscription’s validity, authorizing the use of materials made available as part of the services only for the User’s private use. For the purposes of using this service the materials can ONLY be: displayed on the screen of the device used by the User to use the services, saved in the memory of such a device, saved on a data storage medium and printed in 1 (one) copy.

Online Courses – withdrawing from an Agreement, blocking and deleting an account and complaints – §12.

    1. The User is obliged to use the Online Courses service in accordance with the Store Policy and applicable law.
    2. The User, who is also a Consumer, under the provisions of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws No. 22, item 271, as amended) is not entitled to the right to withdraw from the Agreement, the subject of which are paid Online Course services, due to the fact that, with the consent of the User, the provision of these services by the Seller takes place within 14 (fourteen) days from the date of conclusion of the Agreement, and the services provided by the Seller, under the Agreement, cannot be returned due to their nature.
    3. The Seller reserves the right to temporarily or completely block the User’s access to the service or permanently delete the User’s account if the User uses services or materials in a manner that violates this Policy. That does not release the User from the payment of the prepaid amount constituting the flat-rate price of the given Subscription.
    4. The User may at any time resign from the service and delete his data by submitting a written notification to: biuro@kingmakers.pl.
    5. The User declares that he has acknowledged and understands that deleting the account causes irretrievable loss of all information collected there by the User.
    6. The User declares that he has acknowledged and understands that blocking or deleting the User’s account at Kingmakers.Academy, in accordance with this Policy, cannot constitute any basis for claims for damages against the Seller and to emphasize that he waives any such claims.
    7. The Online Course License (time of access) is sold for a specific period of time, of which the User is informed at the time of purchase. Complaints and requests for free renewal / reactivation of the Online Course License due to chance events on the User’s part (e.g. lack of time, illness, lack of access to the Internet, computer failure, travelling, etc.) will not be taken into consideration.
    8. Complaints due to the slow operation of the Online Courses service, which is caused by an internet connection with a bandwidth less than that specified in the technical requirements of this Policy – will not be taken into consideration.
    9. The Seller informs that during the periodic system maintenance, access to the Online Course service may be difficult or impossible, for which the Seller’s liability to Users is excluded. However, the Seller will make every effort to ensure that such difficulties occur as rarely and/or briefly as possible.
    10. Complaints may be submitted by email to biuro@kingmakers.pl or in writing to the Seller’s address provided in the top part of the Policy.
    11. A correctly submitted complaint should contain at least:
      • data enabling the User’s identification: name, surname, address, email address,
      • date of the order that is the basis for the complaint,
      • order number,
      • invoice number,
      • subject of the complaint, indicating the User’s request,
      • all circumstances justifying the complaint,
    12. If the data or information provided in the complaint need to be supplemented, before considering the complaint, the Seller shall ask the person submitting the complaint to supplement it with the indicated information, under pain of not handling the complaint.
    13. The Seller will respond to the complaint within 14 days of receiving it.
    14. The response to the complaint is sent to the email address assigned to the account of User. In justified cases, the Seller may send a reply to another email address indicated by the User or to his address by post.

Copyrights – §13.

    1. All Products and/or Programs and/or Specialization Courses and/or Masterclasses and/or On-line Courses as well as materials, tools and methodology used for Programs, Specialization Courses, Masterclasses and On-line Courses are subject to copyright and are protected on the basis of generally applicable law.
    2. The User may not publish materials or information which the Seller has the copyrights to.
    3. Copying, storing, sharing information and materials obtained during Programs and/or Specialization Courses and/or Masterclasses and/or Online Courses, both in part and whole by any means (electronic and mechanic devices, copies, recordings or other), without the Seller’s consent is strictly prohibited.
    4. The Seller is in no way responsible for the User’s actions.
    5. The User is solely responsible for all actions and omissions on his part, any damages resulting from the use of words or actions taken, contracts concluded by him or any other contracts.

Newsletter subscription rules – §14.

    1. Newsletter is a free service that requires an email address and a consent to send commercial information. The Newsletter service will be activated immediately after signing up which is an equivalent of concluding a contract for the use of the Newsletter service.
    2. Newsletter is a service concluded for an indefinite period of time.
    3. The User has the right to terminate the contract for the use of the Newsletter service. Termination comes into effect immediately.
    4. A person using the Newsletter service terminates the contract for the use of this service by clicking on the unsubscribe link attached to each message containing the Newsletter, by sending a notification to biuro@kingmakers.pl or by sending a letter to the address of the Seller’s registered office.

Complaints about the Newsletter service – §15.

    1. Complaints may be submitted by email to biuro@kingmakers.pl or in writing to the Seller’s address provided in the top part of the Policy.
    2. The complaint should include the data of the person submitting it and information about what the irregularities in the Newsletter service were, which are necessary to handle and respond to the complaint.
    3. The Seller will respond to the complaint within 14 days of receiving it.

Privacy Policy and Cookie Policy – §16.

    1. The rules for the processing of personal data and the use of cookies are described in the privacy policy, available at kingmakers.academy/polityka-prywatnosci/ and cookie policy available at kingmakers.academy/polityka-cookies/

Final provisions – §17.

    1. In matters not covered by this Policy, the provisions of the Civil Code, the Act of March 2, 2000 on the protection of certain consumer rights and on liability for damage caused by a dangerous product shall apply.
    2. In relation to Consumers, disputes arising in connection with the application of this Policy and with the concluded contracts will be considered by the competent court in accordance with the provisions on property and local jurisdiction in accordance with the Act of 17.11.1964. Code of Civil Procedure (Journal of Laws No. 43, item 296, as amended). The User who is a Consumer has the option of using out-of-court complaint consideration and seek redress before the Permanent Consumer Arbitration Court at the Provincial Inspector of Trade Inspection in Warsaw. Information on how to access the above mentioned procedures for resolving disputes can be found at the following address: www.uokik.gov.pl, in the tab “Settlement of consumer disputes”.
    3. Date of publication of this Policy: 01.11.2019
    4. The Seller shall notify registered Users of any change to this Policy by email, maintaining the User’s right to terminate the contract within 14 days. Also when logging into Kingmakers.Academy for the first time since the changes to the Policy have been made, the User will be notified of such changes and the possibility of accepting them. Refusal to accept the changes is equivalent to the termination of the contract with the Seller.

Download the example withdrawal form

Kingmakers™

Kingmakers™ Academy is part of Kingmakers™ – an expert brand supporting the development of individual, team and organizational leadership.

Contact

Contact Us

Jerozolimskie 93 Avenue
02-001 Warsaw
MON – FRI: 09:00 – 17:00
biuro@kingmakers.pl
+48 531 318 868

Agata Trzebińska
agata.trzebinska@kingmakers.pl
+48 669 45 08 01

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